THESE GUYS ARE CROOKS!!
I had to file a dispute with my bank and got my money back from his bank, VERY UNSATISFACTORY.
Best mechanics I have used.
Hands down the friendliest auto shop I've ever been to (not counting people who already knew me). Quick turnaround too and they didn't try to rip me off.
I made a call for a pricing. Asked for a pricing on a service. The man on the other side thought that it was a good opportunity to talk to me like I was a moron since Im a woman. I had to repeat myself without change in the question for him to finally give me a price. He was quick to give me attitude as if I didn't know what I was asking for. It's pretty simple to be nice no matter who is calling especially if they know what to ask you and make your job easier with all the vehicle info ready.
BIG problem when I went back the next day and informed him of the mistake he made. I showed him where I had too many debits, and he wouldn't even call his bank, he insisted that his records were correct and said I was out of luck, CROOKED REPAIR SHOP!
I am new to the area and was looking for a reliable repair shop...I am still looking.
I had over $900 in repairs and when I looked at my bank statement I found that I was overcharged by $300 on my card. The owner had problems swiping my card on what looked like an antique machine, so I thought no problem, he swiped it once too many times.
This is the best auto shop experience I have had so far, hands down. I had a shop I like in Plano but didn't want to risk driving a car with a problem all the way to Plano now that I live in Irving. I came to this place based on the reviews. Robby was friendly and quickly diagnosed my problem without trying to upsell. No one wishes for car trouble, but if you do have an issue this is where you should take your car. Cute shop cat, too.
Robby kept me informed throughout the day and had it ready when promised.
Lopez Auto Repair is a US Car Repair based in Irving, Texas. Lopez Auto Repair is located at 1260 Rock Island Rd, Irving, TX 75060, USA.
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