Daughter needed a new car and wanted a Yaris so we thought we'd give Hertz used car sales a try after a horrible experience at Park Place Toyota in Grapevine.
The only bad thing I can say is that they try to offer you some non needed extras, like warranties and gap coverages. They lay it out in a monthly cost instead of total cost. So watch out for that part. I told them I wasn't interested in any of it, and they proceded without delay.
I hate salespeople. I hate buying cars. I am terribly impatient. I know what I want and I wont settle.
Good service from this place. Elvis ( the sales guy ) was helpful.
I have nothing but positive things to say about Hertz used car sales in Irving and our experience with Elvis and would buy another car from them without any concern.
The guys are working there are pros and not the kind adept at tricking people out their money. Should the opportunity arise I would definitely do business with them again.
Everything went smoothly without extra credit checks or other nonsense.
VERIFY THE FEATURES!! Salesman, Lou, was great! Very nice and knowledgeable - made me feel comfortable. My issues - Extremely disappointed that MANY of the features they listed on their website for the vehicle are not actually on the vehicle!! Unfortunately I didn't think to verify until it was too late. Auto headlights, blind spot monitor, Bluetooth, rear-view camera, and several others. All listed - none on the car. Also, during the financing they didn't tell me the trade in value for my car and didn't give me the option to choose an extended warranty and gap insurance before they prepared the contract. They just added what they wanted. Manager came to me with three payment options written on a piece of paper and had me select which one I wanted and only briefly explained what was added when I asked about the amounts. Wasn't given any specifics until everything was ready to sign. Overall, would recommend, just verify the features to make sure you're getting the car you think you are and if needed be pushy to have a say in what you're paying for!!
We found this Hertz about three months into our car search. Like most people from Baton Rouge, we were looking out of state for a car. After a couple of terrible experiences at Toyota dealerships in Houston, were tired of spending our weekends on the I-10. The staff at Hertz was everything the staff at the other dealerships weren't: friendly, respectful, pressure-free, HONEST. There were no imaginary cars or mystery fees, just a great transaction and our new car.
Elvis, the salesperson at Hertz, was honestly one of the best salespeople Ive ever worked with to buy a car. He stayed open late for us on a holiday weekend making sure the car was exactly what we wanted and all the little 'fix-its' we wanted were complete before we bought it. He even offered to make an additional key for the car at no cost to us. He was so very kind and patient with us.
Wonderful place to buy a car. No pushy pushy bait and switch. The salesman we dealt with, Lou, was very nice. He even gave us a couple of his personal cold drinks. The finance gentleman was very meticulous in making sure that we knew all of the financial details. The General manager made sure that we were taken well care of and that we were pleased with the deal we were getting. I highly advise any one needing a good used car to come here.
The price of the car was exactly the same as we would've paid at any dealership, but it also came with a 1 year warranty. Plus, 5 days to return the car if we didn't like it.
Hertz Car Sales Irving is a US Car Dealer based in Irving, Texas. Hertz Car Sales Irving is located at 1700 E Airport Fwy, Irving, TX 75062, USA.
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