The plumber, Christin, was great. He was there close to four hours, and got water draining, and had to show up the next early morning to repair our cracked pipe and to retrieve the piece that was lodged in
Our pipe. Will use this wonderful company again.
They wanted $1,470 dollars to replace 1 main shutoff valve in front of my house. They quoted the part at $525, digging the VERY small hole at $475, and the other half a grand in labor. I went to Home Depot and purchased the part for $16.95, and a shovel for $12.00. Between my own parts and labor, it cost me about $60 what they wanted 1470 for. Outrageous markup.
The Pink Plumber really helped us out in a pinch. Sunday afternoon and my shuband cut the gas like accidentally in our attic. We shut off the gas and I found them on a google search. They were here quickly and their plumber was great. So nice and worked quickly and professionally. I don’t know what we would have done without them. Would highly recommend. Cost was very reasonable seeing that it was on a Sunday afternoon and an emergency. If you need help with plumbing issues or gas line issues - look no further. Thanks pink Plumber. You’re a life saver. Literally.
Also, the gent who showed up to quote me REEKED of cigarette smoke. Not what I wanted around my house.
I'll give em two stars, because hey, they at least showed up in the quoted time frame.
Everyone I spoke with and worked with were incredibly nice and helpful. That's the good part. The price I was quoted was insane. I needed to replace the hoses to my washer and dryer. I had never investigated replacement costs on those before, so I didn't really know what to expect. I was quoted a price of $399 for the parts alone and the technician (Jeremy....who was really awesome and helpful) went to go buy the parts. The cost seemed really high to me (you can buy a new washing machine for $400), so while he was gone I looked up the prices for the parts online and realized I could buy them myself for about $50. How can a company justify charging 8X the price of parts? (Keep in mind I still had to pay the $59 service fee, so my total was going to be $458.) I negotiated a lower rate with Jeremy when he got back to compensate the company for the service call and the parts and then did the work myself. Took me about 15 minutes. A really disappointing experience. I was really impressed with everything about the company and how well they communicated with me up until the price quote for the work. The lesson: have a general idea of what parts should cost before calling a service company for help so that you know what is fair and what is not.
I'm rating The Pink Plumber with 5 stars because they were extremely helpful and professional from the phone to the diagnostic check (which they waved that fee) to getting the job done quickly. The gentleman who did the work were very personable. Hopefully, I won't need get any other plumbing work done in the near future, but if so The Pink Plumber, Plumbers will be the first company I call.
STAFF MEMBERS ARE TERRIFIC, PRICES ARE NOT
This place is wonderful. We had an plumbing balloon come apart in our pipes. I called this company, on Sunday at 4:00 pm. These guys were at my house in an hour and a half, as discussed.
The Pink Plumber is a US Plumber based in Irving, Texas. The Pink Plumber is located at 1915 Peters Rd #111, Irving, TX 75061, USA.
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